Privacy Policy

To process your requests through Urent, we collect your personal information that you provide to us, as well as the personal information that can be accessed through third-party sources and the personal information that is collected automatically by the use of the services. Urent will not pass any debit/credit card details to third parties. Urent takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, Urent cannot guarantee the security of any information that is disclosed online.

Account information shared by the user will be saved on the Urent database (I.e Email address, password, phone number). Users are asked to upload their profile picture on the application to further verify their identity, that is also saved in the Urent database. All trip information, as well as bookings are tracked, and saved in the Urent database. Urent collects vehicle details from the Host (I.e pictures, plate number, pricing..etc) that information is directly displayed on the mobile application for renters to navigate through. Urent stores all this data to ensure there are no discrepancies. All credit/debit cards are stored safely with the payment gateway partner of Urent, this ensures extra protection for all the users with information this sensitive.

We collect usage data. We keep track, and collect information about your actions on our platform, such as the content you have viewed, searches, bookings you have made, and all other activities on the platform. We collect your location details. Your precise location details can be fetched from your mobile device, but you can disable the mobile device from providing location services at any given time via settings. We also collect cookies, small data files from our platform. The data files can be in the form of clear gifs, cookies, pixel tags, or/and storage facility provided by your browser or associated application.

We only receive Third-party services information If the user opts to log in through a third party site (i.e Facebook, twitter, or Google), the site redirects your personal information that includes your profile picture, name, address, and other information you have registered. The information sent to us is controlled by the third party, not us.By associating an account managed by a third party with your Urent account and authorizing Urent to have access to this information, you agree that Urent may collect, store, and use this information per this Privacy Policy. However, it should be noted that we are, by no means, to be held accountable for how those third parties use and share your information. Please refer to those third parties’ privacy policies to understand how they use and share your personal data.We would also like to bring this to your notice and get permitted by applicable law that we may receive additional information about you, such as demographic data, fraud detection information, or data from credit bureaus from third-party service providers and/or partners. We also may combine the information about you that we receive from third party sources with other information we have about you.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

Account deletion can only be processed after all outstanding fines or dues are cleared with urent’s accounts team. After the clearing of all dues, if any, all user data and account information will be deleted. Account deletion can be requested via the profile page.