Privacy Policy

Urent Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.


Information Urent collects

To process your requests through Urent, we collect your personal information that you provide to us, as well as the personal information that can be accessed through third-party sources and the personal information that is collected automatically by the use of the services.


What is the personal information given to us by you?

We save account information- When you decide to register your account with us, you are asked to provide your name, your email address, your password, and all this information is saved.

We save profile information-To be able to access certain features of the website, you are required to set up your profile. The information about your address, your phone number, your driver license, the date of issuance and issuing country and/or state, your profile photos, the city you reside in, your date of birth are included. Some parts of your profile, such as the picture on your profile and your name will be visible for public viewing.

We save trip information- Urent collects data required for a trip such as a vehicle's plate number, vehicle photos, vehicle listing details, the dates of availability, and reviews.

We save authentication information- To ensure there are no discrepancies, you may be asked to provide us with your photography and/or other authentication information such as your Emriates ID number, a scanned copy of your driver's license, your passport's copy, your international driving permit, a copy of your visit visa, the digits of your credit/debit card, information regarding your social media accounts, your insurance information and other forms of personal identification information.

For transaction purposes, we require your financial information- your bank account or credit/debit card number. This information may be processed or saved by service providers, or digital payment companies. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We save your communications with Urent and Urent users. When you communicate with Urent, whether via phone, email, or chat or use the Services to communicate with other users, we collect information about your communication and any information you choose to provide.


What is the information we automatically collect while you use the App?

We collect your usage data. We keep track and collect information about your actions on our platform, such as the content you have viewed, your searches, the bookings you have made, and all other activities on the platform.

We collect your location information. Using certain features on Urent, such as the approximate location and sharing your location, requires information that is associated with your IP address and the city you are living in. Your precise location information can be fetched from your mobile device, but you can disable the mobile device from providing location services at any time to any application through the settings panel on your device.

We collect cookies. Small data files from our site (our platform and any company associated with us) can be stored on your devices; these data files can be in the form of clear gifs, cookies, pixel tags, or/and storage facility provided by your browser or associated application.


What personal information from third-party sources do we receive?

We receive Third-party services information. If you opt to log in through a third party site (such as Facebook, twitter, or Google), the said site may send us your personal information that includes your profile image, your name, your address, and other information you had provided them with. The information sent to us is controlled by the third party, not us. By associating an account managed by a third party with your Urent account and authorizing Urent to have access to this information, you agree that Urent may collect, store, and use this information per this Privacy Policy. However, it should be noted that we are, by no means, to be held accountable for how those third parties use and share your information. Please refer to those third parties’ privacy policies to understand how they use and share your personal data.

We would also like to bring this to your notice and get permitted by applicable law that we may receive additional information about you, such as demographic data, fraud detection information, or data from credit bureaus from third-party service providers and/or partners. We also may combine the information about you that we receive from third party sources with other information we have about you.


What personal information can third-party sources collect from the site?

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy