Host Rules

Important info At pick-up, the main driver will leave a refundable security deposit of AED 3,000 on their credit card, Cash and debit cards are accepted. Damage Excess: AED 3,000.00 If the car's bodywork gets damaged, the most you'll pay towards repairs covered by the Collision Damage Waiver is the damage excess (AED 3,000.00).This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings). Included in the rental price Insurance, Covers and Waivers Insurance Information Insurance information All rental cars must have Collision Damage Waiver (CDW) and Theft Protection (TP). Each policy will be either: included or purchasable from the rental company, or provided by another company (e.g. your credit card company). Collision Damage Waiver (CDW) If the car’s bodywork gets damaged, the most you’ll pay towards repairs covered by the Collision Damage Waiver is the damage excess. This cover is only valid if you stick to the terms of the rental agreement. It doesn’t cover other parts of the car (e.g. glass, wheels, interior, roof or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings). Theft Cover If the car is stolen, the most you’ll pay towards replacement costs covered by the policy is the theft excess. This cover is only valid if you stick to the terms of the rental agreement. Third-Party Liability (TPL) Covers the driver’s liability for any injuries and property damage that are included in the policy. It does not cover injuries to the driver or damage to the rental car. This cover is only valid if you stick to the terms of the rental agreement. Loss or Damage If the car is stolen, or seriously damaged, or damaged in an incident involving someone else, please contact the rental company and the police immediately. If you can't provide the necessary documents from the police, you'll be liable for the full cost of replacing/repairing the car. If the car gets slightly damaged, and no-one else is involved, please contact the rental company immediately. The rental company is not liable for the loss of / theft of / damage to any belongings in the car, during or after the rental. Damage to the car will be charged for by the car hire company after it is dropped off - and will incur a Damage Administration fee on top of the amount deducted from the excess. Not included in the rental cover (CDW & TP) Loss of / theft of / damage to: keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the car. Not included in the rental price Local Charges This section shows charges that you’ll pay at the counter because of (a) where you're picking your car up, (b) who's driving, and (c) where you go during your rental. It doesn’t show other over-the-counter costs, such as charges for fuel, child seats or additional services. Fines You are responsible for any charges and fines, including tolls, congestion charges, speeding tickets and parking or traffic fines. One-Way Rentals The cost of this service is AED 52.50 including tax. Additional drivers The main driver (the person named on the booking) must be present when you pick the car up, and must be the one who pays anything charged at the counter. There may be a daily fee for additional drivers. The rental terms, including age-related restrictions and fees, apply to any additional drivers. Roadside assistance You may have to pay extra for any emergency roadside assistance that your rental company provides. When you pick your car up, please make sure you find out where the relevant paperwork is kept. In most cases, it’ll be in the glove box or attached to the sun visor. Additional Fees at Drop-off After your rental After your rental If you’ve incurred any charges, such as speeding tickets or unpaid congestion charges, the car hire company will try to contact you when the authorities ask them who was driving. This could be months after your rental – and you’ll have to pay the company’s administration fee as well as the original charge

Mileage Limit: Daily up to 250 Km, Charge AED 3 for extra kilometer.

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